Privacy Policy
Last updated:10/19/2025
Red Letter Solutions (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information – such as your name, email address, phone number, and company name when you fill out a form, request a quote, or otherwise contact us.
- Automatically Collected Data – such as your IP address, browser type, device information, and pages visited, for analytics and site performance.
- Communications Data – including emails, messages, or text/SMS communications between you and Red Letter Solutions.
2. Use of Information
We use collected information to:
- Respond to inquiries and provide requested services
- Improve our website and user experience
- Send marketing and service updates (only with your consent)
- Comply with legal obligations
3. SMS/Text Messaging Terms
By providing your mobile phone number and opting in through our online form or client portal, you consent to receive SMS/text messages from Red Letter Solutions related to your services, appointments, or marketing promotions.
- Message frequency: Varies based on interaction
- Message & data rates: May apply depending on your carrier
- Opt-out: You can opt out at any time by replying STOP to any message
- Help: Reply HELP for assistance
- Consent not required: Your consent to receive messages is not a condition of purchase
We do not share your mobile information with third parties or affiliates for their marketing purposes. Your number will only be used for messages directly related to Red Letter Solutions.
4. Data Sharing
We do not sell or rent your personal data. Information may be shared only with trusted service providers who assist in operating our systems (such as email or SMS delivery) under strict confidentiality.
5. Data Security
We use administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at privacy@redlettersolutions.io.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Red Letter Solutions
Email: privacy@redlettersolutions.io
Website: https://www.redlettersolutions.io